California Debt Collection

The Hettena Law Firm Debt Collectio​n

BRINGING PERFORMANCE AND COMPLIANCE TO THE DEBT COLLECTION PROCESS

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Contact us today at 818-735-9570 or email info@thehettenalawfirm.com

The Hettena Law Firm



The Hettena Law Firm is a California Debt Collection firm that diligently pursues the collection of past due account balances for our clients.  The Hettena Law Firm's main goal is fast recovery of your money.  However, we understand you need more when it comes to collections.  We provide consistent, accurate and detailed reporting so you know exactly what's going on every step of the way.  We have processes and procedures in place to ensure that we are adhering to all compliance requirements and regulations.  The Hettena Law Firm will fight for your money as if it were our money.  We will provide you with the highest level of recovery, care and customer service to ensure that we exceed all your expectations. 


Our debt collection staff is well-trained and experienced in the full scope of debt collection services.  This includes: compliance regulations, legal strategies, negotiation skills, skip tracing procedures, asset searches and post-judgment recovery.  We pride ourselves on providing the highest quality of service and efficient legal representation to our clients.


The Hettena Law Firm has detailed policies and procedures in place to ensure strict regulatory compliance as mandated by the CFPB, OCC and the FTC.  Among them are:

  • Physical and Data Security
  • Business Continuity Plan
  • Document Retention and Destruction
  • Complaint Handling (including a documented log)
  • Debt Validation
  • Change Management (including a documented log)
  • Call Recording & Monitoring
  • Letters
  • Cease & Desist
  • Fraud
  • Affidavits
  • Vendor Management

Our debt collection firm utilizes cutting edge technologies to perform at a high level while ensuring security and compliance.  We have developed sophisticated systems and instituted innovative debt collection practices that produce favorable results.


Our staff is trained to work within the guidelines of the Fair Debt Collection Practices Act (FDCPA) to ensure that receivables are collected in a timely and efficient manner.